Relevant:
- J.D. Power and Associates Reports: Satisfaction With Primary Mortgage Lenders Declines as Time From Application to Closing Increases
- Consumer Satisfaction with HE/HELOC Origination Increases
- Countrywide Ranked Last in Lender Satisfaction
- bb&t top mortgage servicer in 2010
- ‘Incensed' Moynihan Pushes Back at BofA's Critics With Localized Campaign
2010-11-19 — thetruthaboutmortgage.com
"Customer satisfaction dropped as the time it look from mortgage application to closing increased, according to the latest survey from J.D. Power and Associates."
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