2008-10-20housingwire.com

"While consumers are surprisingly more satisfied with their lender this year than last, according to a study released Monday by J.D. Power & Associates, consumers slammed the nation’s largest lender as the worst. The group’s annual study of consumer satisfaction with their originators found SunTrust Mortgage ranking the highest among primary mortgage lenders, with a score of 790 on 1,000-point scale."



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