2016-03-24backchannel.com

``BuzzFeed's recent exposé on Uber's customer service revealed that, in 2014, it outsourced the jobs to a third-party contractor that employed work-from-homers across the country, then eventually corralled the jobs to Phoenix and Asia. Then there was the support rep cry heard 'round the world: Yelp worker Talia Ben-Ora wrote on Medium about surviving on rice while making San Francisco's $12.25 minimum wage. ("Every single one of my coworkers is struggling. They're taking side jobs, they're living at home.") CEO Jeremy Stoppelman deflected the blame onto San Francisco's astronomical cost of living, and announced that Yelp would be moving these poorly paid jobs to Phoenix.''



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