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2009-08-13 — huffingtonpost.com
"As mortgage delinquencies rise, more and more homeowners are learning the central role that mortgage servicers play in their lives. The legal cases show that role can be distressing. Judges have found that major mortgages servicers regularly mess up basic accounting, improperly credit payments and charge unwarranted fees. They’ve "not done a very good job of keeping the records," said Judge Samuel Bufford of California."
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