Relevant:
- Wells Fargo troubles shift from phony bank accounts to real ones
- Bank of America Rebrands Mortgage Operations
- Beginning Today, Big Banks Required To Improve Service On Home Loans
- Complaints over private student loans center on servicing- CFPB
- Regulators: Wells Fargo, Chase, U.S. Bank still fail mortgage service tests
2013-03-30 — tampabay.com
Bank of America, which handles customer service on about 15 percent of U.S. home loans, accounts for 30 percent of the mortgage complaints logged by the Consumer Financial Protection Bureau, according to a new database made public by the federal watchdog.
The level of customer discontent -- far greater than at home-lending rivals Wells Fargo and JPMorgan Chase -- reflects Bank of America's struggles since its 2008 acquisition of Countrywide Financial Corp. Countrywide had become the No. 1 mortgage firm by specializing in subprime and other high-risk loans.
source article |
permalink |
discuss |
subscribe by:
|
RSS |
email 
Comments: Be the first to add a comment
add a comment | go to forum thread
Note: Comments may take a few minutes to show up on this page. If you go to the forum thread, however, you can see them immediately.
